- Q: When will I receive a hotel confirmation?
- A: All confirmed attendees will
receive a hotel confirmation two weeks prior to the event dates.
- Q: Will Red Hat cover meals before the air flight,
during the flight, and the return trip?
- Will Red Hat cover all extra baggage costs associated
with the trip?
- A: Only one bag per attendee; so a
total of two per associate to cover the guest/spouse.
- Q: If an associate needs to stay somewhere during a
return trip home, will Red Hat cover the hotel and other associated costs?
- A: Only if it is a part of the
pre-approved itinerary or of course for emergencies.
- Q: Will Red Hat cover other extras an associate may
buy at an airport (newspaper, water, etc) during
the travel time for this trip?
- A: Normal travel expense policy
should apply. For example, you can expense the water, but not
- Q: Are extensions allowed?
- A: Yes, attendees can extend pre
or post-event, but they are responsible for any expenses related to the
extension. If you are interested in extending, please note this during
registration and we can provide hotel recommendations based on
availability and your travel dates.
- Q: What attire is needed for the program?
- A: Formal attire (suit and tie /
cocktail dress or pants) is recommended for the Awards Dinner. Casual
attire is recommended for all other program events.
- Q: Do I need a passport and/or visa?
- A: Citizens of the United States
must have a passport to travel to Mexico. You are responsible for
obtaining your passport. Please keep in mind: Your passport must be valid
at least six (6) months past the last day of your trip, June 6, 2016. If
you are not a U.S. citizen or you are traveling from a country outside of
the United States, you will need to contact the appropriate foreign consulate
to determine which travel identification documents you will need.
- Q: Why does my airline ticket require my exact
- A: If your airline ticket doesn't
include your exact passport name spelled correctly, the airline will not
let you check-in or board your flight and you may be required to buy a
new ticket. Red Hat will not be responsible for an additional airline
ticket if you do not spell your name correctly through the registration
- Q: Should I be concerned about the Zika
- A: The safety and security of our associates is of
the utmost importance. As such, we’ve been monitoring communications from
public health authorities on the Zika virus.
You can find general information from the World Health Organization (WHO)
on the Zika virus and recommended precautions
on the WHO’s site (http://www.who.int/mediacentre/factsheets/zika/en/ ).
Associates living in or traveling to the affected areas should follow the
provided prevention guidelines. Public health officials presently
recommend protecting yourself from mosquito and other insect bites by
staying in air conditioned spaces, covering exposed skin by wearing
long-sleeved shirts, long pants/trousers and hats, and using an insect
repellent designed to repel mosquitoes. Insect repellent is provided
compliments of the hotel, in each room.
If you have questions or would like to discuss, please contact the People
From the Fairmont Mayakoba:
The following information has been provided by the CDC (Center for
Disease Control and Prevention), the WHO (World Health Organization) and
the SESA (Mexico’s Ministry of Health):
- Zika is a viral disease transmitted
to humans by the bite of an infected mosquito.
- 18 cases have been reported in
Mexico, a country with a population of 120M, representing 0.00000015%
- The 18 cases are in areas far
from Quintana Roo
- In Quintana Roo,
to this date, no probable cases have been reported
- The hotel has not had any
reported cases of the disease from our guests or colleagues